For reporters
What is feedback?
Feedback is a way to share your thoughts, suggestions, or concerns about your workplace without making a formal whistleblowing report. This page explains what feedback is, how it differs from whistleblowing, and what happens with your submission.
What counts as feedback?
Feedback covers general workplace concerns that are not about serious misconduct or breaches of law. Examples include:
- Constructive criticism about processes or policies
- Suggestions for improvements in the workplace
- Disagreements with management decisions
- Concerns about workplace culture or communication
- Ideas for better ways of working
- Minor grievances or interpersonal issues
If your concern involves serious misconduct — such as harassment, corruption, safety violations, or breaches of law — you should submit a whistleblowing report instead. Whistleblowing reports are handled by independent professionals and carry stronger legal protections.
How is feedback different from whistleblowing?
Feedback
- Handled by your organisation's internal team
- Covers general workplace concerns, suggestions, and grievances
- Not subject to the formal requirements of the EU Whistleblowing Directive
- Used to improve the workplace and address everyday concerns
Whistleblowing
- May be handled by an independent external party (e.g. a law firm)
- Covers serious misconduct and breaches of law
- Protected under EU Directive 2019/1937 and national whistleblower laws
- You are legally protected against retaliation
If you are unsure whether your concern is feedback or whistleblowing, it is better to submit a whistleblowing report. The case handler can reclassify it later if appropriate.
What happens with your feedback?
- You submit your feedback
You describe your concern or suggestion through the reporting channel. You receive a case code that you can use to check for updates.
- Your feedback is received
Your organisation's internal team is notified. Feedback is handled by people within your organisation — it is not sent to external parties.
- The team reviews and responds
The team may ask follow-up questions through the platform. They review your feedback and decide on any actions to take.
- You are kept informed
You can check the status of your feedback at any time by logging in with your case code. The team may provide updates or let you know what changes have been made.
Your voice matters
Feedback helps organisations improve. Whether it is a small suggestion or a significant concern, your input is valued. You can choose to submit feedback anonymously or with your name — the choice is yours.